Sprawdzamy jak Jest
Crowdsourcing platform commiting citizens to control the state
Implementation and current development
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Challenge
Obtaining and organising data on a massive scale on how the state works requires technology and people’s involvement in browsing boring documents
In the media, public figures often argue using out-of-date or manipulated facts. In such cases, our customer – Watchdog Poland – inquires about public data in the public offices. When the case concerns multiple institutions (e.g. all hospitals in Poland), Watchdog may receive numerous answers. How to quickly and efficiently organise such data and create a report that will be a reliable source in a discussion?
GOAL
Establishing facts on the functioning of public institutions
INDUSTRY
NGO
PLATFORM
Responsive Website
CLIENT
Solution
Together with the client, we came up with the idea to let engaged citizens help us organise hundreds of documents
We have created We Check How Things Stand – a platform for citizens where they can read documents and search them for information. We say that they "mark documents" which means that they answer questions that are the foundation for creating reports. Data obtained this way is reliable because it is gathered with the crowdsourcing method. We create a real and engaged community that helps us develop our website.
Results
662
controlled institutions
>50%
users control more than 5 institutions
>10 min
average time of user's session
Our tasks
We were responsible for:
Profilaktyki zdrowotnej
Profilaktyki zdrowotnej
Project strategy
Design sprint
User research
Gamification
design
Methods
We Check How Things Stand is the first crowdsourcing platform in the area of public data. The creation required a careful approach and the use of a full design process that allowed us to learn technological requirements, needs and motivations of users.
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During Design Sprint, we learned about customer expectations and user needs
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We created from scratch brand architecture and communication pillars
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We prepared a project MVP later tested by real users
Implementation
Brand Design
Communication
strategy
Iterative product
development
Game Loop
1 Marking of documents
The user reads documents and answers questions
2 Appreciation
Feedback after each document
Earning badges
3 Motivation
Contribution to establishing facts about the functioning of public institutions
As soon as we get to understand the needs of users, we start designing. Each of our projects contains a unique recipient-specific loop.
Key features
1 Themed campaigns
On the platform, we create campaigns on various topics. Some relate to money spent by mayors, while others to hospital care. Diversity of topics helps us reach new user groups.
2 Funny badges
In our research, we found out that our target group would like to be awarded badges. So, they got them! Only on our portal, you can be "Inquisitive as a pointer" or "Watchful as a greyhound."
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3 Real community
This portal would not exist without the people involved. It is them, who read documents, report comments, and suggest ideas for portal development. We give them space for that and regularly ask them about their opinion!
Unique ideas
We wouldn't be ourselves if we didn't add something from ourselves. We implement unconventional ideas and climb to the heights of creativity so that the project succeeds and appeals to the recipients.
Integration
with backend crowdsourcing engine
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